- Refund Eligibility
At Berry Blast, we are committed to providing our customers with the highest quality of Filipino cuisine and an exceptional dining experience. We value your satisfaction, and we understand that there may be instances where a refund is necessary. Refunds are eligible under the following conditions:
- Quality Issues:
If you are dissatisfied with the quality of your food or beverage order and can provide reasonable evidence of the issue (such as photographs), we will gladly issue a refund.
- Order Errors:
In the event that there is an error with your order, such as receiving the wrong dish or missing items, we will rectify the mistake promptly or issue a refund as deemed appropriate.
Refund Process :
- Contact us:
To request a refund, please contact our customer service team immediately. You can reach us via phone at 94480997 or by emailing berryblastkw@gmail.com. We encourage you to contact us within 24 hours of receiving your order.
- Provide evidence:
When requesting a refund, please provide any necessary evidence, such as clear photographs of the quality issue or incorrect items received, along with your order details.
Non-Refundable Items :
Some items are non-refundable. These include:
- Food items that have been consumed in their entirety.
- Orders for which you fail to report issues or request a refund within 24 hours of delivery or pickup.
Payment Method :
Refunds will be issued to the original payment method used for the order.
Modification of Policy :
Berry Blast reserves the right to modify this refund policy at any time. Any changes will be communicated through our website and may apply to future orders.
Contact Information :
If you have any questions or concerns about these Terms of Service, please contact us at: Berry Blast ResturantSalem Al Mubarak Street, Salmiya+965-99408815berryblastkw@outlook.com